Frequently asked questions

Frequently Asked Questions

These are some frequently asked questions about RedDotCity and their answers.

What can I do on RedDotCity?

There are many activities on RedDotCity that you can engage in. For example, you can join in on the discussion with other like-minded people about several different topics in our forums, you may even make a few friends in the process! The forums give you a great opportunity to both learn new things, share your own knowledge, and enjoy talking about your favorite topics that we offer. You may also want to head over to the Chat and have fun conversations with some other site users. Other activities on the site include profile customization, private messaging, and a resource center.

What are the staff ranks on RedDotCity and what do they do?

There are 3 staff ranks on RedDotCity and each serve an important purpose toward creating a great user experience on the site and maintaining the community. Below are explanations for each rank and their purpose:

Administrators

Admins on RedDotCity ensure that the site is operating and running smoothly. They also add new functionality to the site, respond to suggestions, and help manage the community.

Team

Members in the “Team” rank oversee any other moderators as well as the content posted around the site. They frequently respond to reports, help users, manage the forums, and moderate the Chat. Team Members are also able to ban and warn users.

Moderators

People in this user group moderate specific forum sections and perform actions such as moving, deleting, and closing threads. They also help members when needed.

How can I become a RedDotCity staff member?

Becoming a part of our team isn’t a straightforward process. We select team members based on our perception of your dedication and passion for growing the community. There is no formal application process. If you would like to be on our team, our recommendation is to be as active and high quality of a member as possible. Please do not ask for the position outright as this will likely hurt your chances of getting promoted.

What is the Sponsor rank?

The Sponsor rank on RedDotCity is a paid premium membership that grants you extra permissions and features around the site as well as a special user group. By upgrading your membership, you help support the site and get some more cool features. Special note: with the default user rank, you have all the essential permissions and site features to enjoy RedDotCity. The Sponsor rank is meant to make your experience even better and give back to those who donated to us. For more information on what you can get by upgrading and how much it costs, check out the Sponsor page.

What if I disagree with a member? Am I allowed to argue with them?

Disagreements are bound to happen when having discussions with people. If you or another person disagree, you may argue, but please do so in a respectful manner that abides by our rules and does not bully others.

What if I have a suggestion for the site?

We welcome suggestions from our users. If you have a suggestion for how we can improve the site, please post it in the suggestion forum and our staff members/administrators will promptly respond and even implement your suggestions if they agree.

What are the different user titles I can level up to?

User titles are a way for you to be rewarded for your activity and contributions to the site. By earning more trophies, you will earn points that will level you up further. Below are the specific titles and their required score:

Rookie - rank for newly registered users.
Making moves - trophy points: 10
Buzzing - trophy points: 25
I need coffee - trophy points: 50
Trend master - trophy points: 75
I’m a pro - trophy points: 100
Expert - trophy points: 150
Epic - trophy points: 200

How do I report something that violates the rules on RedDotCity?

To report the a post that violates the rules, just click on the “Report” button beneath the post. If you need to report a user, click the “Report” button at the top of their profile inside their banner photo. Try to avoid messaging staff directly with reports unless absolutely necessary.

While your report is being reviewed, be sure to “Ignore” the user in question by visiting their profile and clicking the button so that they or their content will not show up for you.

What if I forgot my password?

If you forgot your password for your RedDotCity account, simply follow the "forgot password" process that it prompts you on the login form. You will then receive an email with instructions on how to reset your password. If you've been locked out of your account, you must wait the 15 minute login period and then try again later. This is for the safety of your account. Please do not contact us to access your account unless you are able to verify your identity.

What are trophies?

Trophies are rewards you get for being active and completing certain activities on the site. You can get a trophy for things like making a certain amount of posts, uploading an avatar, and even enabling two-step verification to better secure your account. Earning trophies gives you points that contribute toward leveling you up to a more prestigious user title.

For the full list of trophies, click here.

What about any other questions I have?

If you have any other question, please message a staff member or use the contact form